Position Information

Institutional Research Analyst
Job Description
Under the supervision of the Director of Institutional Research, the Institutional Research Analyst is responsible for gathering data, preparing reports, analyzing data and statistics, and managing institutional data and technologies in support of institutional research, planning, and evaluation activities.

Responsibilities include:
  • Coordinate all aspects of external data reporting by reviewing data definitions and terms, preparing datafiles for analysis, collecting data from administrative offices, reviewing accuracy of data submissions, ensuring data completeness, entering data, and resolving data error checks. This entails working with external agencies, internal colleagues, and adhering to deadlines. Examples of this reporting include Integrated Postsecondary Education Data System (IPEDS) and US News and World Report.
  • Conduct institutional research and produce internal reports for academic and administrative units by coordinating the publication of the annual Fact Book, identifying appropriate data sources, writing and maintaining database queries, analyzing census data, compiling historical trend data, supporting academic program review, and creating tables, charts, and visualizations. Respond to ad-hoc data requests professionally and efficiently.
  • Organize institutional data and information by extracting data from enterprise resource planning (ERP) system, web-based software applications, and external data sources through database queries and data downloads; maintaining census files for each academic term; establishing cohort files; and updating institutional metrics on a regular basis.
  • Administer suite of institutional surveys (e.g. senior survey, post-graduation survey, National Survey of Student Engagement (NSSE)) by programming surveys into Qualtrics, collaborating with stakeholders on survey design, coordinating with third-parties on survey distribution, troubleshooting technical issues, preparing and analyzing survey data.
  • Manage institutional technologies for office and campus use by administering users, permissions, and functions for Qualtrics (survey software) and Tableau Online (visualization software) platforms, providing consultation and technical support to members of the campus community.
  • Manage course evaluation process each academic term: prepare datafiles, coordinate schedule and timeline, work with third-party vendor, troubleshoot issues, analyze historical data.\
Position: Institutional Research Analyst
Organization: Springfield College
Location: Springfield,  MA 
United States
Posting Start Date: 3/22/2022
Date Posted: 3/22/2022
Requirements Requirements
The successful candidate should possess a Bachelor's degree. A Master's Degree is preferred in Higher Education Administration, Educational Research, Social Sciences, or a related field. Prior experience (1 -2 years) conducting research and/or data analysis in a higher education setting as well as knowledge of research methods is strongly preferred.

Knowledge, Skills, and Abilities:
  • Knowledge of quantitative and qualitative research methods and survey research design.
  • Strong analytical skills, computer/technical skills, and familiarity with web-based applications
  • Attention to detail, work confidentially with sensitive data, manage multiple projects with deadlines
  • Excellent computer skills, especially with statistical software, spreadsheets, survey software, web-based software are also required;
  • Strong communication skills, in both oral and written, form is necessary as is the ability to interact in a professional manner with students, administrators, faculty, and staff.
  • Ability to work independently and have good problem-solving skills.
Status: This listing expires on: 5/21/2022
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Organization Information
Springfield College
263 Alden Street

Springfield,  MA 01109
United States
(413) 748-3244
Raldy Laguilles

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